Glenn E Thomas CJD Steps Up

I just want to go ahead and give Big Props to Glenn E Thomas Chrysler Jeep Dodge. They made the mistake on E-bay auctioning their 2009 Dodge Challenger SRT8 for the mere amount of $21,900. Alex noticed the change in reserve when Glenn E Thomas was trying to lower there buy-it-now price and jumped on a great deal. Obviously the dealer didn't want to take that large of a hit on the car and originally said that they didn't make the error and that it was a glitch with E-bay, but it appears they changed their tune.

Alex updated his post on Challengertalk.com with a picture of the keys to his new Challenger and this to say,

First of all, "Thank You" to everyone for cheering me on and helping me move
forward in a positive way. A lot of message boards picked up this thread
and have to thank everyone for passing the word around too. There you have
it. Visual of the keys in my possession of the SRT8 deal that Glenn E.
Thomas Dodge honored for $29.1K plus tax and license fees of course.

Both parties had plenty to talk about that day but in the end of it all, things worked out for everyone. So there is praise to be made to both sides, especially the
dealer who did honor the auction. Would encourage everyone to send them
praise and not attack anyone in that establishment as this was not the point of
the thread.

Glenn E Thomas stepped up and made the right decision to honor the auction. I bashed them when this story came out originally but they proved me wrong and I'll be the first to say my bad. Dealers like Glenn E. Thomas are a great example of integrity and customer service. I know it wasn't an immediate choice to sell the car, but taking a loss like that on a vehicle like a SRT8 Challenger is a little hard to do in a split second.

For the record, they not only honored the winning bid amount, they sold him a 2010 Dodge Challenger SRT8 instead of the 2009. Glenn E Thomas not only seems like a good place to do business but a good place to work for anyone in the automotive industry.

It's on like Donkey Kong: Jilted Hyundai Genesis Coupe buyer jilted again, lawyers up — Autoblog

It's on like Donkey Kong: Jilted Hyundai Genesis Coupe buyer jilted again, lawyers up — Autoblog

This blows my mind. Does Glenn Hyundai of Lexington not realize they're just getting blasted everywhere on the internet. Every Hour that goes by with them doing nothing and not rectifying the situation their reputation is getting destroyed.

As a dealer it's others like this that make everyone in the industry look bad. The loss they may take on the car is nothing compared to the loss of respect they're getting from current and future customers. You made a mistake in your listing. Just step up, admit it and sell the vehicle for what it was won for in the auction.